Refund Policy
Last updated: 6/13/2026
1. 7-Day Money-Back Guarantee
We stand behind the quality of our digital products. If you are not completely satisfied with your purchase, you are eligible for a full refund within 7 days of the original purchase date.
2. Eligibility Conditions
To be eligible for a refund, you must submit your request within the 7-day window. We ask that you provide a brief reason for the refund to help us improve our products.
3. Non-Refundable Items
After the 7-day period has expired, all sales are final and no refunds will be issued. Bundled promotional items must be refunded as a complete bundle.
4. Refund Process and Timeline
Once your refund request is approved, it will be processed immediately. Please allow 5-7 business days for the funds to appear in your account, depending on your payment provider.
5. Conditions for Refund Denial
We reserve the right to deny refund requests in cases of suspected abuse, such as downloading the material and immediately requesting a refund, or purchasing and refunding multiple products consecutively.
6. How to Request a Refund
To request a refund, please email our support team with your order number and the email address used for the purchase at: support@knowledge-craft.com